Terms and Conditions

  1. Before placing an order, please check the product details, including model, size, wood color, fabric color, and stone pattern (if applicable), to ensure they are correct. Once the order is confirmed and payment is completed, no changes or cancellations will be accepted under any circumstances.
  2. The production time is estimated to be 30-45 working days, excluding shipping time. Once the production is complete, our staff will contact you to schedule a delivery date (subject to change depending on the situation).
  3. After the order is placed, we reserve the right to refuse refunds on deposits and returns in all cases.
  4. For deliveries to the 2nd floor or higher using stairs, an additional transportation fee will apply (500 THB per floor).
  5. For deliveries to other provinces or regions, a 50% deposit of the product price is required. Before delivery to a private transport company, our staff will contact you to settle the remaining 50% before the product is handed over to the transport company.